Refund and Returns Policy
At Manthee, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
1. Returns
- You may return items within 7 days of receiving your order.
- To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In its original packaging
- Accompanied by a valid proof of purchase (receipt or order number)
Note: We do not accept returns for items that are damaged due to misuse or improper handling.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 business days, and a credit will be applied to your original method of payment.
3. Exchanges
- We only replace items if they are defective or damaged.
- If you need to exchange an item, contact us at mantheestore@gmail.com or call +94 76 788 8158.
4. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
- Original shipping charges are non-refundable.
5. How to Initiate a Return
To start a return, please contact us with your order details via:
Email: mantheestore@gmail.com
Phone: +94 76 788 8158
We will provide return instructions and shipping information.
6. Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out:
Manthee
56 “Sumudu”, Near Saman Dewalaya,
Ratnapura, Sri Lanka
Email: mantheestore@gmail.com
Phone: +94 76 788 8158